CredEx Frequently Asked Questions - Merchant

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  • What is CredEx Great Offers?
    CredEx Great Offers helps e-Merchants get new customers, close more sales and rescue declined authorizations by providing new financing options for your customers and potential buyers. CredEx Great Offers delivers purchase financing and other checkout tools to merchants. Participating merchants who display the Great Offers icon on their website provide their customers access to best-in-class credit offers from leading banks. This offer is made at just the time when the customers' need for credit is at its greatest – when they're shopping. This helps you land new customers and close more sales.

  • How Does CredEx Help Me Get More Customers?
    Offering New Credit Products. CredEx helps you get more customers by providing a way for them to obtain a new credit or payment product. In today's economy more customers have had payment problems or need additional credit. A credit or payment product from a major bank helps you land more customers and close more sales.

    Rescuing Declined Authorizations. CredEx Great Offers helps you close more transactions by rescuing declined authorizations. When a transaction is declined, you risk losing the sale. Very often, Great Offers can match your customer with a credit or payment product provider that will approve your customer. This helps you close more sales.

    Driving New Customers to Your Website. CredEx collects customer opt-in information that can be used to drive merchant offers to a receptive audience. Based on the information, CredEx presents merchant offers that are designed to send new customers to your website and grow your business.

  • How does CredEx Great Offers Rescues Declined Authorizations?
    When a transaction receives a declined authorization, you stand a good chance of losing the sale. When you place CredEx Great Offers on the decline notification web screen, you give your customers the opportunity to apply for a new credit product.

    Very often Great Offers can match the customer with a credit or payment product the customer will get approved for. This includes customers with a poor credit history and no credit history. CredEx has teamed up with over 10 banks and payment product providers including Citibank, Discover, HSBC, Barclays and American Express, and offers more than 100 products, so most of your customers will get approved for a new product. This increases the likelihood you will close the sale.

  • How does CredEx Great Offers Work?
    When you feature the Great Offers buttons and banners on your website, your customers can apply for a new credit or payment product.

    Customers click on the Great Offers icon and will be asked to enter some basic information including name, address, date of birth and only the last four digits of the Social Security Number. Using its patented Express Verifiable Authorization® technology, Great Offers identifies the customer and performs several data inquiries using formulas based on bank underwriting criteria. CredEx matches your customer to the best credit offer available in order to maximize the approval rate. Great Offers presents the credit or payment product the customer is most likely to be approved for.

    CredEx has teamed up with over 10 banks and payment product providers including Citibank, Discover, HSBC, Barclays and American Express, and offers more than 100 products. Most of your customers will get approved for a new product. This helps you land more customers and close more sales.

  • Why do Most Customers Get Approved?
    CredEx partners with more than 10 major banks including Citibank, Discover, HSBC, Barclays and American Express and offers more than 100 credit and payment products designed for people with high FICO credit scores as well as people with poor credit or no credit history and students too. CredEx Great Offers matches your customers to the best credit offer available in order to maximize the approval rate. Typically, most of your customers will get approved for a new credit or payment product.

  • What is Express Verifiable Authorization?
    Express Verifiable Authorization or EVA is CredEx's patented technology that gathers basic information from a customer to verify the person's identity. Information includes name, address, date of birth and only the last four digits of the Social Security Number. EVA drives CredEx Great Offers and enables CredEx to identify the customer and match them with the credit or payment product they are most likely to get approved for. Great Offers also helps reduce fraud and protect your customer's identity.

  • What Marketing Tools does CredEx Great Offers Provide?
    When you become a Great Offers participating merchant, you will benefit from these marketing tools.

    • CredEx Great Offers and bank partner icons, buttons and banners that you can add to your website. This gives your website greater credibility and branding
    • CredEx marketing creative
    • Branding and publicity on CredEx website. CredEx features your logo on CredEx Shop Now with a link to your website. This helps drive new customers to your website
    • Access to a portal that prov.litag { list-style-image: url(/images/bullet.gif); margin-bottom: 5px; font-size:12px;}-->ides comprehensive sales reporting and marketing tools, plus
    • Incentives and affiliate commissions. CredEx pays you a commission for each customer that gets approved for a credit product
    • CredEx Shop Now sends new customers to your website


  • How Does CredEx Help Me Brand My Business?
    You can add credibility and security to your business when you add CredEx Great Offers to your website. Many of our icons include the logo of one of our partner banks.

  • What Payment Systems Does CredEx Work With?
    CredEx works with most payment systems including PayPal, Visa, MasterCard, American Express, Discover and more.

  • Does CredEx Charge Any Fees?
    No. CredEx does not charge any setup, activation or account fees. CredEx does not charge any Interchange. In fact, CredEx Great Offers pays you a commission for every approved credit account.

  • How Easy is it to Add CredEx to My Website?
    It's as easy as adding a new product to your webstore. Just become a CredEx merchant and add the CredEx Great Offers buttons and banners to your website.

  • Does CredEx Great Offers Require Any Technical Integration?
    No. Just become a CredEx merchant and add the CredEx Great Offers buttons and banners to your website. There is no technical integration required.

  • How Can I Add CredEx to More Websites?
    Once you become a CredEx merchant, you can add more sites to your membership at no charge. Email us your request.

  • How Can I Contact the CredEx Merchant Services Team?
    Email us at support@credex.net. Or call us at 1-866-298-3757.

  • How Do I become a CredEx Merchant?
    Click here:
    Become a CredEx Merchant!